Summary:

Meta’s Enterprise Products team is responsible for the productivity of Meta Employees. The team is seeking an experienced, insightful, forward-thinking Application Manager to identify, design and implement efficient and effective solutions. This role will be as the Foundations Applications subject matter expert to manage the third party software lifecycle management. Additionally, as a valued member of the Enterprise organization, this person will invest in all aspects of our 1P/3P software productivity, collaboration tools suite, including real time document collaboration, document storage, Project Management and other tools used to improve information collaboration. This is a full-time position based in our Singapore office.

Required Skills:

Application Manager - Foundations, Productivity & Collaboration Responsibilities:

1. Be the subject matter expert for 3P/1P Productivity/Collaboration Applications, communicate feature sets cross functionally and own the roadmaps of the entire enterprise software lifecycle

2. Aware of license management (policies & procedures) around enterprise softwares

3. Own the relationship with Vendors, driving for product enhancement to meet Meta’s growing business requirements

4. Determine the best available products to use for the employee population for their specific use cases, based on competitive analysis and consultation with internal stakeholders (security, legal etc.)

5. Collect internal requirements from various teams and work to find the right solutions. Narrow down to a specific vendor/solution and work with Purchasing to finalize the contract

6. Manage the renewal process with the vendor management team for existing software licenses, including negotiation of terms and pricing based on usage

7. Project manage the internal deployment of tools including: roll-out strategy, communication plan, training and enablement of internal teams, marketing of new features and capabilities

8. Partner with Data Engineers to develop analytics to understand adoption and feature usage which will lead to roadmap decisions

9. Collaborate with internal security teams to ensure all applications meet our security guidelines

10. Work with internal engineers to develop integrations with these productivity tools and Meta products to streamline workflows

11. Migrate off declining tools, manage communication and process for migration

12. Work with the internal helpdesk team to ensure they are aware of product issues and they are working with the vendors to remediate those issues. Train the help desk to respond to issues correctly

Minimum Qualifications:

Minimum Qualifications:

13. Bachelor's Degree

14. 5+ years experience working with end users to find and build productivity solutions

15. 5+ years experience in Application Management, Solutions Architecture or equivalent

16. 4+ years experience designing and implementing solutions for Productivity Applications

17. 3+ years experience managing productivity tools in an environment with more than 10,000 users

Preferred Qualifications:

Preferred Qualifications:

18. Bachelor's Degree in Computer Science, Business, Info Systems or Data Science

19. 3+ years experience Google Workspace, Workplace, Microsoft 365 and any other Project Management tool in an Enterprise environment

20. Communication and leadership skills and experience working with users across teams and functions and to communicate at an executive level

21. Demonstrated project management skills to bring large projects to fruition

22. Experience working with minimal daily guidance

Industry: Internet