This individual analyzes, designs, supports and documents computer information systems, serving as an integral project leader by actively participating in the design of finance-related systems solutions, managing configuration, testing, quality control, implementation, and providing ongoing support to users through training, maintenance and troubleshooting. This position requires an individual that can work well in a cross-functional team environment and is able to partner closely and confer daily with supporting teams (Infrastructure, Development, Information Security, Process Improvement and Risk) for successful project collaboration.

RESPONSIBILITIES

• Implements, maintains and supports 3rd party software application systems utilized by Finance and Accounting teams, including integrations with internal systems and banking partners.

• Performs technical assessments, analysis, design, configurations, testing and documentation of new or existing systems to improve operations, speed, efficiency and dependability.

• Monitors customer support tickets and provides timely support and resolution as required troubleshoots, isolates and resolves critical issues by coordinating with App/Dev support teams as necessary; determines root cause of incidents and makes recommendations for prevention.

• Performs ongoing administration of enterprise applications such as object configuration, field maintenance, user activation/deactivation, user provisioning and backups. Supports the installation of maintenance/patches and software upgrades.

• Oversees medium to large cross-functional projects from inception through implementation creates plans, schedules and facilitates project team meetings.

• Uses knowledge of current applications, interfaces, and data structures to lead system solutioning and document complex business requirements with business units.

• Reviews business requirements with product and technology teams to ensure understanding of project requirements; participates in design discussions and ensures required functional specifications are delivered.

• Guides, trains, and advises Process Improvement teams on technical and functional best practices for Finance and Accounting related systems.

• Implements disaster recovery plans, including disaster recovery testing and reporting.

• Designs and conducts training programs and/or documents procedures by providing references and support including the design of user acceptance testing plans.

• Serves as mentor to less experienced staff assisting in application training, research analysis and project methodology consultation.

Qualifications

Education/Certification:

• Bachelors degree in Computer Science, Information Science, Business Administration or related discipline.

Experience:

• 5+ years of Business Systems Analysis with Project Leadership or related experience.

• Successfully led or supported the delivery of small to medium systems implementation projects.

• Experience with production and disaster recovery systems/application support.

PREFERRED QUALIFICATIONS

Experience:

• Automation tools experience is a plus.

• Six-Sigma, LEAN Management and/or PMP preferred.

Skills/Abilities:

• Knowledge of:

• The Software Development Life Cycle

• Systems Analysis and Design

• Change Management

• Disaster recovery best practices

• Web integrations (www/html)

• Application interfaces

• SQL

• Emerging finance and accounting technology trends and system integration best practices

• Microsoft Office Suite

• Intermediate knowledge of script writing and scheduling.

• Intermediate knowledge of systems integration through web services, ETL, etc.

• Proficient in business process analysis and graphical depiction of flow.

• Demonstrated experience in process improvement processes such as LEAN Tools, TQM or Six Sigma Ability.

• Able to receive abstract concepts and general instructions to produce actionable results.

• Can evaluate critical systems, prioritize workflow and determine solutions.

• Can easily adapt and learn new software systems and technology.

• Strong attention to detail.

• Excellent written and verbal communication skills.

• Can Interpret and apply laws, regulations, policies and procedures.

• Can read and understand technical documentation.

• Can maintain effective working relationships with supervisor and coworkers.

• Can work flexible hours, including weekends and evenings.

• Able to read situations and modify behavior to build quality relationships.

• Use straightforward communication, in a structured way, when influencing and connecting with others.

• Demonstrating flexibility in prioritizing and completing tasks.

• Seeking guidance, clarification and feedback proactively.

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. **To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information:** paycom.com/careers/eeoc